• Order Cancellation:
  Orders can be cancelled within 12 hours of placing the order. After that, cancellations may not be accepted if the order is already processed or shipped.

​

• Non-Cancellable Items:
  Products once opened or used are non-returnable and non-refundable due to hygiene and safety concerns.

​

• Refund Eligibility:
  Refunds are applicable only in cases of damaged, defective, or incorrect items received. Requests must be made within 48 hours of delivery.

​

• Refund Process:
  Approved refunds will be processed within 7–10 business days to the original method of payment after inspection and approval.

​

• Contact for Support:
  For cancellations or refund queries, please email us at @zaibtanperfume with your order ID and reason or Contact Us at +91 7977420668